Returns and Exchanges Policy

Not at all! In fact, they are easier to maintain than stainless steel. Copper is a soft, highly polished metal that releases food easily, whereas stainless steel has a rough surface that retains food and makes cleaning more difficult.

We recommend washing your NhassFes cookware inside and out by hand, using warm water, regular, non-aggressive dish soap and a soft sponge .

By following the instructions and keeping the cooking temperature on a low-medium setting, there should be no sticking. If food is stuck inside, avoid scrubbing with scouring pads - instead soak your NhassFes Cookware in hot water
soapy water to soften and remove food residue. After the
wash, rinse well and dry immediately to avoid water spots.

We recommend that you do not wash your NhassFes Cookware in the dishwasher - strong detergents can dull copper surfaces, pewter coatings and bronze fittings, dull the shiny surface of your pots and pans and cause corrosion of the edges.

To keep your copper utensils sparkling, follow a simple and natural method: use lemon and salt. Start by sprinkling salt on half a lemon, then gently rub the copper surface. For an extra shine, you can polish with a steel wool pad. Then, rinse thoroughly with water and wipe dry with a soft cloth. By regularly maintaining your utensils in this way, you preserve their beauty and durability, without the need for harsh chemicals. For a demonstration of this simple but effective method, you can click here to watch Houria NhassFes demonstrate this simple but effective method.

It is not necessary to polish your copper utensils regularly, but periodic polishing will help maintain their shiny appearance and prevent oxidation.

Avoid abrasive cleaning products, harsh detergents, metal scourers and cleaners containing bleach, as these can damage the copper surface.

All genuine copper cookware, including NhassFes, naturally tarnishes when exposed to air, heat and moisture - it turns pink, silver, yellow or even iridescent. With continued use, the tarnish turns into a solid dark brown patina, prized by collectors and copper enthusiasts for its rich, authentic look. However, it is easy to restore these utensils to their original shine by following our cleaning tips. Please refer to the question above for our cleaning tips.

You will need an induction disc made of magnetic stainless steel for this to work.

Yes, copper utensils can go in the oven, but for pieces with a pewter interior, it is recommended not to exceed 220°C in order to preserve the quality of the pewter. Pewter begins to blister at around 220°C. When the pewter blisters, it must be touched up.

The bronze handles will heat up on the stove and in the oven.