Privacy Policy

Our website respects your privacy and seeks to protect your personal data.

The Privacy Policy explains how we collect and use your personal data (in certain circumstances). Also remember the procedures used to ensure the confidentiality of your information. Finally, this policy determines your options regarding the collection, use and disclosure of personal data. By visiting the Site directly or through another website, you accept the practices described in this policy.

The protection of your data is very important to us. Therefore, your name and other information about you are used in accordance with the terms set out in the Privacy Policy. We will collect information if necessary or if it is directly related to our relationship with you.

We will retain your data in accordance with the law or use it for the purposes for which it was collected.

You can browse the site without having to provide any personal data. Your personal identity remains anonymous throughout your visit to the Site and is not exposed unless you have a special online account on the Site that you access with a username and password.

1- The data we collect:

We may collect your information if you wish to place an order for a good on our site.

We collect, store and process your data necessary to continue your purchase on our site in order to secure any requests that may arise subsequently, and to provide you with the services at our disposal. We may collect personal information including, but not limited to, name, gender, date of birth, email address, postal address, shipping address (if different), telephone number, payment details and payment card details.

We use the information you provide to enable us to process your requests and to provide you with the services and information displayed on our site that you request. Additionally, we will use the information you provide to manage your account with us, to verify your financial transactions over the Internet, to audit the downloading of data from the Site, to identify visitors to the Site, to develop designs and/or content of site pages and assign them to users. We carry out a lot of research related to demographics and send useful or required information to the user, for example information about products and services, in case you do not object to contacting you about this. We communicate by email to provide you with details of other products and services.

We value your privacy and the information you agree to share as part of our SMS marketing service. We use this information to send you SMS notifications (for your order, including abandoned purchase reminders), SMS marketing offers, and transactional messages, including requests for reviews from us. Opt-in data and consent for text messages will not be shared with third parties, except with our messaging partners, for the purpose of enabling and operating our text messaging program.

Opt-in data and consent for text messages will not be shared with third parties, except with our messaging partners, for the purpose of enabling and operating our text messaging program.

Our website uses cookies to track items you add to your shopping cart, including when you abandon your order. This information is used to determine when to send shopping cart reminder messages via SMS.

If you wish, and if you prefer not to receive any promotional and marketing communications, please opt out of this option at any time.


We may give your name and address to a third party in order to deliver your purchase order to you (for example, a delivery agent or supplier).

We may be able to store details about your current order on our site, but we cannot retrieve it directly for security reasons. By logging into your account on the Site, you can view the information and details of your purchases that you have requested or will soon submit. You can also manage your address details. You must also undertake to maintain complete confidentiality when accessing your personal data, so do not make it available to any unauthorized third party. We assume no responsibility for misuse of passwords unless such misuse is caused by error on our part.


Other uses of your personal information

We may use your personal information in opinion polls and marketing studies, at your discretion, for statistical purposes while ensuring its complete confidentiality, and you have the right to withdraw it at any time. We do not send any responses to third parties. Your email address is only disclosed if you wish to participate in the competition. We keep survey responses completely separate from your private email.

We may send information about us, or the Site or our other sites, or our products, sales, offers, sales, newsletters and other related things to companies affiliated with our group or our partners. If you do not wish to receive this additional information (or any part of it), please click the "unsubscribe" link in any email sent to you, and we will stop sending you this information within seven days working days (every day except Saturday, Sunday and national and religious holidays) to receive your notification. We will contact you to inquire about the information while it is unclear.

We may use certain data, while maintaining the privacy and confidentiality of the Site, for other purposes, including to check the location of users and after their visit to the Site or links in the email while they subscribe to receive it, and to provide this anonymous data, which does not allow the identification of your personal identity. Real, to a third party, for example, publishers. However, this data will not identify you (because it is not personally identifiable).

Competitions

As part of any competition, we use the data to notify winners and announce our offers. You can find more details on the conditions of participation in each competition separately.

Third Parties and Website Links

We may transfer your information to other companies in our group or to our agents and subcontractors to assist us in related transactions in accordance with the terms of this privacy policy. For example, we may use a third party to help us deliver products to you, receive payments from you and use them for statistical or marketing research purposes or to assist our customer service team. We may need to exchange information with a third party to protect against fraud and reduce credit risk. In the event that our business or part of it is sold, we may need to transfer our databases which contain your personal information. Other than as set out in this Privacy Policy, we will not sell your personal data or disclose it to any third party without obtaining your prior approval, unless this is necessary for the purposes set out in this Privacy Policy, or if we are required to do so by law. The Site may contain third party advertisements or links to other websites or frames of other sites. We inform you that we are not responsible for the privacy policy of a third party or the content of these policies applied in other sites, as well as we are not responsible for third parties to whom we transfer your data in accordance with the policy of confidentiality.

2 - COOKIES

Acceptance of cookies is not a prerequisite for visiting the site. However, we note that the "shopping cart" functions of the site cannot be used and requested for any purpose without the activation of cookies. Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages on the site. Your browser stores these files on your computer's hard drive. Cookies can be used to discover an Internet Protocol (IP) address, saving you time while you are on the site or want to visit it. We use cookies to ensure your comfort when browsing this site (for example, remembering your identity when you want to modify your basket without having to re-enter your email address) and not to obtain or use other information about you (e.g. for targeted marketing purposes). You can configure your browser not to accept cookies, but this will limit your use of the site. We hope you ensure that our use of cookies does not contain any personal or private information and is free of viruses. This website uses Google Analytics, a service provided by Google to analyze web pages. To analyze how users use the site, Google Analytics uses cookies, which are text files placed on your computer. Google will transfer the information generated by the cookies about your use of this website (including your IP address) to servers in the United States where it will be stored. Google will use this information to evaluate your use of the website, prepare reports for website operators on website activity and provide other services relating to website activity and internet usage. Google may also transfer this information to a third party if required to do so by law or if a third party processes the information on Google's behalf. Google will not associate your IP address with other data it stores. You can refuse the use of cookies by selecting the appropriate settings on your browser, but remember that you will not be able to take advantage of all the features of the site. By using this site, you agree to Google using your data as described and for the purposes described above.

3- Security

We use appropriate security techniques and procedures to prevent unauthorized or unlawful access to, or loss or destruction of, your information. When we collect data through the Website, we store your personal information in a database within a secure online server. We use firewall systems on our servers. When we collect payment card information electronically, we protect it using encryption, such as Secure Sockets Layer (SSL). This makes it difficult for any hacker to decrypt your information because we cannot guarantee 100% protection. We strongly advise against sending any credit or debit card details when communicating with us electronically and without encryption. We implement direct physical, electronic and procedural safeguards over the process of collecting, storing and disclosing your information. Our security procedures require that we sometimes ask you to verify your identity before disclosing your personal information to you. It is your responsibility to protect your password and your computer against unauthorized use.

4 - Customer rights

In case you are concerned about your data, you have the right to request access to the personal data that we hold about you or that has previously been transmitted to us. You have the right to ask us to correct any errors in your personal data, and this is done free of charge. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.

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